Skip to content

Sipfront Hold, Consultations, and Transfers

Call tests verifying connectivity and audio during call hold, consultations, and call transfers.

Tests

Test Description
Call Hold - Caller A calls B, A puts call on hold after 10s, retrieves call after 10s, A ends after 60s
Call Hold - Callee A calls B, B puts call on hold after 10s, retrieves call after 10s, A ends after 60s
Consultation - A consults C A calls B, A puts B on hold and calls C for consultation, A returns to B and ends the call
Consultation - B consults C A calls B, B puts A on hold and calls C for consultation, B returns to A and ends the call
Blind Transfer - Called Unattended: A calls B, call gets connected, A transfers call to C
Blind Transfer - Caller Unattended: A calls B, call gets connected, B transfers call to C
Attended Transfer - Called Attended: A calls B, call gets connected, A puts B on hold, calls C, and transfers B to C after consultation
Attended Transfer - Caller Attended: A calls B, call gets connected, B puts A on hold, calls C, and transfers A to C after consultation
Call Reject - 302 Moved Temporarily A calls B, B rejects call with 302 Moved Temporarily with a Contact Header, call gets forwarded to C

Values to fill in

Value Type
Agent Pool / Group Agent pool
Credential Set - A Credential set
Credential Set - B Credential set
Credential Set - C Credential set
Dial Destination - B Dial destination
Dial Destination - C Dial destination
Target System - A Target system
Target System - B Target system
Target System - C Target system