Audited. Verified. Revenue Secured.
The Strategic Quality Assurance Platform for Voice AI and Enterprise Telecom.
Don’t let your Voice AI strategy fail because of technical hurdles. We provide the independent truth layer for your operational, financial, and regulatory security. This ensures your customers experience constructive and value-driven communication with you that delivers clear results and maximum satisfaction.
The Independent Strategic Insurance for Global Leaders.
Sipfront is our independent truth layer. It ensures our global Voice AI isn’t just stable, it’s a competitive advantage that protects our revenue and defines our brand.
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Your Voice AI is only as strong as the quality of the customer experience.
Don’t deploy your Voice AI strategy into a black box. If your customers experience delays, frustrating silences, or incorrect bot behavior, your AI investment is at risk. Sipfront provides the independent truth layer to secure your legal standing, stop customer churn, and guarantee a seamless transition to the future of customer interaction.
Operational Assurance: Flawless Execution at Scale
The Stakes
Running large-scale customer service with Voice AI requires more than just turning it on. Small changes to AI prompts or backend systems can cause unexpected performance drops that frustrate customers.
The Solution
Sipfront provides complete visibility into the customer experience. We monitor the snappiness of the conversation, ensuring there are no awkward delays when a bot speaks or when a call is handed over to a human. We make sure your systems stay fast and reliable even as you update your technology behind the scenes.
Revenue Assurance: Protect Your Brand and Bottom Line
The Stakes
When calls drop, audio is unclear, or a voice bot fails to understand the customer, they hang up and go elsewhere. These quality failures lead to invisible churn that directly impacts your revenue.
The Solution
We identify the experience gaps that traditional monitoring misses. By ensuring every interaction is clear and responsive, we help you deliver a premium service that builds loyalty. We ensure your technology drives growth, not customer frustration.
Regulatory Assurance: Automated Compliance & Governance
The Stakes
In 2026, compliance is a board-level priority. You must prove your AI identifies itself as a bot, follows legal restrictions, and meets the EU AI Act’s transparency mandates.
The Solution
We automate the monitoring of legal and corporate compliance rules. Sipfront generates the verifiable audits you need to prove your bots are behaving correctly, such as not giving unauthorized advice, securing your license to operate and protecting your brand’s reputation.
Your Partner at Every Stage of the Voice AI Journey
1
Vendor Selection
Benchmark potential Voice AI and communication vendors against your standards to choose the partner that actually delivers on reliability and customer experience.
2
Deployment
Validate the entire customer journey and AI response accuracy before going live to ensure a zero-risk transition for your enterprise.
3
Production
Continuous monitoring to catch performance drops or system errors before they impact your customers or your bottom line.
4
Compliance Auditing
Automated evidence collection for the EU AI Act and regulatory requirements, ensuring your bots follow legal and corporate rules.
Strategic Insurance
The Bridge to Voice AI: Modernize with Confidence
Don’t let a technology migration or Voice AI deployment become a business disruption. Sipfront provides the continuous validation required to move from legacy systems to AI-driven platforms with 100% certainty.
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The Quality Benchmark: Before you switch systems, we capture exactly how your current service performs, so you can guarantee the new AI version is even better.
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Zero-Day Protection: Our platform automatically flags if your new AI stack is slower or less reliable than what you had before, so you can fix it before customers notice.
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Invisible Error Detection: We find the hidden technical glitches that cause silent failures, where the AI is working but the customer hears nothing but silence.
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The 2026 Strategic Insight: As Voice AI becomes more complex, failures are harder to spot. Sipfront is the only platform that monitors the entire journey, from the phone line to the AI’s intent.
Independent Validation
Your AI Vendor powers the Logic. We guarantee the Experience.
Leading Voice AI platforms provide the brain, but Sipfront provides the nervous system. We work alongside your vendors to ensure the brilliant logic of your AI actually reaches the customer’s ear without friction.
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End-to-End Validation: We verify the physical reality of the interaction. We ensure your AI’s intelligence isn’t lost because of a slow connection or a technical delay in your backend systems.
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Precision Performance Auditing: We measure the exact speed of every interaction. We prevent the awkward pauses and lag that break the illusion of a natural, human-like conversation.
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Content & Accuracy Verification: We independently check that what your AI says matches your business rules and legal requirements. We ensure the customer hears exactly what you intended.
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Independent Performance Ledger: We serve as the neutral auditor for your entire technology stack. We provide the objective data needed to resolve issues between vendors and service providers quickly.
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Root-Cause Forensics: When something goes wrong, we tell you why. We provide the evidence to show if a failure was an AI error, a logic mistake, or a connection problem.
Technology Research
Sipfront’s technological research is additionally funded by aws Seedfinancing - Deep Tech of BMAW and BMK, by the Vienna Business Agency and by FFG.
