Closing the Telco-AI Visibility Gap
Don’t let brilliant AI logic be sabotaged by SIP signaling errors or media path jitter. Measure millisecond-accurate latency and validate interaction intent from the customer’s perspective, not just the vendor’s logs.
An integral View on AI Latency
Measure the actual responsiveness of your AI as heard by the customer. We correlate the orchestrator’s processing time with the physical audio arrival at the PSTN gateway to identify hidden delays in the media delivery stack.
- Time-to-Response Analysis: Segment latency into processing, network transit, and media path delivery to find the root cause of awkward silences.
- Barge-In Robustness: Stress-test how your AI handles human interruptions and background noise in a real-world telephony environment.
- Audio Delivery Integrity: Verify that the generated speech is delivered without clipping, robotic artifacts, or packet-loss-induced degradation.
An integral View on AI Latency
Measure the actual responsiveness of your AI as heard by the customer. We correlate the orchestrator’s processing time with the physical audio arrival at the PSTN gateway to identify hidden delays in the media delivery stack.
- Time-to-Response Analysis: Segment latency into processing, network transit, and media path delivery to find the root cause of awkward silences.
- Barge-In Robustness: Stress-test how your AI handles human interruptions and background noise in a real-world telephony environment.
- Audio Delivery Integrity: Verify that the generated speech is delivered without clipping, robotic artifacts, or packet-loss-induced degradation.
AI-to-AI Automated Probing
Use Sipfront’s autonomous agents to talk to your Voice AI, discovering IVR paths and validating conversation logic. Ensure that the intent recognized by your bot aligns with the technical reality of the audio stream.
- Independent Intent Validation: Compare your internal AI logs with Sipfront’s neutral transcription to detect logic hallucinations.
- Tool-Calling & DTMF Verification: Ensure that technical triggers — like transfers to a human agent or database lookups — work seamlessly within the flow.
- Global Accent & Dialect Probing: Use our global probes to test your AI’s robustness against varied speech patterns, local dialects, and regional PSTN qualities.
AI-to-AI Automated Probing
Use Sipfront’s autonomous agents to talk to your Voice AI, discovering IVR paths and validating conversation logic. Ensure that the intent recognized by your bot aligns with the technical reality of the audio stream.
- Independent Intent Validation: Compare your internal AI logs with Sipfront’s neutral transcription to detect logic hallucinations.
- Tool-Calling & DTMF Verification: Ensure that technical triggers — like transfers to a human agent or database lookups — work seamlessly within the flow.
- Global Accent & Dialect Probing: Use our global probes to test your AI’s robustness against varied speech patterns, local dialects, and regional PSTN qualities.
The Independent Truth Layer
Don’t rely exclusively on your AI vendor’s internal dashboards. Sipfront provides the objective, outside-in data you need to prove compliance with the EU AI Act and regional quality mandates, ensuring your AI strategy succeeds in the real world.