Breakout Sponsor
Sipfront is an independent quality assurance platform for voice services and Voice AI. Run synthetic calls over SIP and WebRTC to catch faults before your customers do. Meet us at Cavell CX Summit on 16th June in London.
When the experience breaks, the fault rarely sits in one vendor’s queue.
Validate SIP, RTP, routing, peering, and integrations exactly as they run in production.
Measure connect times, MOS, latency, and conversational quality from the customer side.
Run regression and load tests before migrations, platform upgrades, or Voice AI model changes reach live traffic.
Join us at Cavell on 16th June in London. Book a meeting to see how leading teams validate voice and Voice AI end to end, before customers feel the gaps.
Every operator today has a Voice AI initiative, and most are already in production. Now Enterprise customers rely on a stack that spans carrier infrastructure, WebRTC, corporate networks, CCaaS platforms, and AI models that nobody is testing end to end. When something breaks, nobody owns it: the telco points to the AI vendor, the AI vendor says check your prompt, and the customer has already churned. This talk examines why Voice AI quality is the industry’s fastest-growing blind spot, and what it takes to fix it before your customers do it for you.
Data sovereignty, AI governance, and regional policy differences are increasingly shaping CX design and deployment. This debate contrasts European and US regulatory approaches and asks whether regulation slows innovation or forces more sustainable, mature CX models. The discussion will focus on how compliance, data residency, and AI oversight are influencing platform choices, vendor strategy, and long-term competitive positioning.
Sipfront is our independent truth layer. It ensures our global Voice AI isn't just stable, it's a competitive advantage that protects our revenue and defines our brand.