Customer SLA
Monitoring.
Branded SLA dashboards and signed reports for VIP end-customers. Map common SLA clauses (uptime, MOS floor, post-dial delay) to Beat test books that produce exactly the evidence you committed to. Defend renewals with proof, not promises. Powered by Beat.
Evidence your customers can read.
An SLA is only worth what you can prove. Beat turns continuous monitoring into the artefacts your account managers hand to customers and your legal team files away.
Branded dashboards
Dashboard templates in your colours and logo. Per-customer views scoped to the destinations that customer cares about.
Embeddable widgets
Drop a live availability widget into an end-customer portal. Signed, always current, no manual updates.
Signed report URLs
Public signed URLs for each reporting period. Tamper-evident proof of uptime and quality, on tap.
Scheduled reports
Branded monthly or quarterly reports generated and delivered automatically. No spreadsheet wrangling.
From SLA clause to defensible evidence.
Anyone whose contract has a number in it.
If a customer agreement promises availability or quality, this solution produces the artefacts that back it up.
Telcos & wholesale
Defend wholesale interconnect SLAs with per-peer evidence. Resolve disputes with forensic capture instead of finger-pointing.
CCaaS & UCaaS
Per-tenant SLA dashboards for enterprise customers. Branded reports that strengthen renewals and upsells.
Managed voice providers
Prove the value you deliver. Signed reports turn a cost line into a visible, trusted service.
Where to go next.
Turn your SLA into evidence.
Try Beat free for 14 days. The AI Assistant maps your first SLA clause to a monitor and a branded report. No credit card. Resume any time if you pause.