AI Voicebot Testing
with audit evidence by default.
A voicebot that drifts, leaks PII or forgets to disclose it’s a bot puts your brand and your EU AI Act standing at risk on every release. Echo protects both, and turns compliance into a by-product. It calls your bot like a real customer: TTS prompts in, Sipfront ASR on the way back, intent and guardrail validation, multilingual stress, with audit evidence produced automatically. Powered by Echo.
Talk to the bot the way a customer does.
Echo places a real call, speaks a prompt, listens to the answer, transcribes it, and checks whether the bot did the right thing. Every turn is captured as audit evidence.
Conversation scenario design
Greeting, identification, intent capture, transactional flow, fallback and transfer. Build the paths a real caller takes and assert on each turn.
Multilingual coverage
Stress the bot across languages and accents. Catch the ASR and intent failures that only appear outside the primary language.
Guardrail validation
Check for PII leakage, hallucination and prompt-injection resistance. Assert the bot refuses what it should refuse.
Bot-disclosure timing
Verify the bot discloses that it is an AI at the right moment, a concrete EU AI Act requirement, not a nice-to-have.
EU AI Act audit evidence
The forensic capture is the audit artefact. Transcripts, timings and assertions in a format compliance can hand to an auditor.
AI Assistant designs conversations
Describe the flow in plain language and the Agent builds the Echo scenario, prompts, assertions and all.
From scenario to audit evidence.
Anyone shipping a voicebot into production.
A voicebot changes every time the model, the prompt or the flow changes. Echo is the regression suite that tells you whether it still does its job, and the audit trail that proves it.
Voice-AI platforms
Reference deployments for Parloa, PolyAI, Cognigy and custom-built bots. Regression on every release of the bot layer.
Enterprises under the EU AI Act
Bot-disclosure timing, guardrail and PII checks captured as audit evidence by default, not bolted on after the fact.
Contact centres
Validate identification, intent capture and transfer-to-human flows before customers hit the gaps.
QA and compliance together
One capture serves both: QA reads the assertions, compliance reads the same artefact as audit evidence.
AI Voicebot Testing is included on Enterprise.
Echo unlocks on the Enterprise tier, our procurement-grade plan. Same engine, same dashboard, same evidence format as the rest of the platform.
Where voicebot testing sits.
Validate the voicebot. 14 days, no credit card.
All four products unlocked. The AI Assistant designs your first Echo conversation. If you don’t convert, your work pauses for 6 months, resume any time.