AI Voicebot Testing
with audit evidence by default.
A voicebot that drifts, leaks PII or forgets to disclose it’s a bot puts your brand and your EU AI Act standing at risk on every release. Sipfront calls your bot like a real customer, checks intents and guardrails across languages, and keeps every call as audit evidence. Run it on the Sipfront platform with Echo, or on its own with Voicemark.
Talk to the bot the way a customer does.
Sipfront places a real call, speaks to the bot, listens to the answer, transcribes it, and checks whether the bot did the right thing. Every turn is captured as audit evidence.
Conversation scenario design
Greeting, identification, intent capture, transactional flow, fallback and transfer. Build the paths a real caller takes and assert on each turn.
Multilingual coverage
Stress the bot across languages and accents. Catch the ASR and intent failures that only appear outside the primary language.
Guardrail validation
Check for PII leakage, hallucination and prompt-injection resistance. Assert the bot refuses what it should refuse.
Bot-disclosure timing
Verify the bot discloses that it is an AI at the right moment, a concrete EU AI Act requirement, not a nice-to-have.
EU AI Act audit evidence
The forensic capture is the audit artefact. Transcripts, timings and assertions in a format compliance can hand to an auditor.
Scenarios from your knowledge base
Upload the documents and prompt you gave the bot, and Sipfront generates the test calls from them. Edit, add or remove any of them before the run.
From scenario to audit evidence.
Anyone shipping a voicebot into production.
A voicebot changes every time the model, the prompt or the flow changes. Sipfront tells you whether it still does its job, and keeps the audit trail that proves it.
Voice-AI platforms
Reference deployments for Parloa, PolyAI, Cognigy and custom-built bots. Regression with Echo on every release of the bot layer.
Integrators and agencies
You set up bots on fonio.ai, sipgate sona, Parloa or Cognigy for customers. Voicemark gives you a score and the fix for every finding before handover.
Enterprises under the EU AI Act
Bot-disclosure timing, guardrail and PII checks captured as audit evidence by default. QA reads the assertions, compliance reads the same artefact.
Contact centres
Validate identification, intent capture and transfer-to-human flows before customers hit the gaps.
Two ways to test a voicebot.
Echo runs inside the Sipfront platform, for teams that run regression on every release and also own the telephony underneath. Voicemark tests the voicebot on its own, at one flat monthly price.
For enterprise regression and compliance
- Regression on every model, prompt or flow change
- Scripted conversation scenarios with assertions on every turn
- SIP, PSTN and WebRTC tested on the same plan, with Beat, Probe and Lens
- EU AI Act audit evidence, SSO, audit logs and on-prem agents
- A dedicated CSM
For pure voicebot testing
- Upload the knowledge base, Voicemark generates the test calls
- A score across nine dimensions and a fix to paste for every finding
- 3 voicebots tested simultaneously
- AI disclosure and recording notice timed to the second
- REST API and MCP server included
Where voicebot testing sits.
Validate the voicebot. 14 days, no credit card.
All four products unlocked, Voicemark included. The AI Assistant designs your first conversation. If you don’t convert, your work pauses for 6 months, resume any time.