For enterprise Voice AI teams
Voice AI in Production
The 5 costliest deployment mistakes, and what the EU AI Act actually requires
Callers interpret the pause as a dropped line, and nobody owns the whole chain a caller actually experiences.
Voice AI in Production
Response times that were 400 ms in the proof of concept can hit 1.3 to 1.5 seconds under real load, and callers treat the pause as a dropped line.
This whitepaper covers four things:
- Five mistakes after go-live: Architectural and operational failures that never show up in the demo environment.
- The vendor gap: Six SLAs, and no single owner of the seams between systems.
- What the EU AI Act requires next: Requirements beyond the disclosure everyone already knows about.
- Assurance over guesswork: Measurable KPIs across the full call chain a caller actually experiences.
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